Returns & Exchanges
We want you to love your Loop experience, which is why we offer a 100-day hassle-free return policy for all our earplugs and accessories. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange within the trial period.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to start the process.
Pack Your Items
Place your Loop earplugs and all original packaging inside a secure shipping envelope or box.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing