Frequently Asked Questions
Everything you need to know about your Loop experience.
How do I choose the right size for my Loop earplugs?
Every Loop set comes with four different sizes of silicone ear tips (XS, S, M, L) to ensure a perfect, comfortable fit for every ear shape.
Which Loop model is best for concerts and fashion events?
Loop Experience is our most popular choice for live events, offering high-fidelity noise reduction that protects your hearing while maintaining clear sound quality.
What is your return policy?
We offer a 100-day return policy. If you are not completely satisfied with your Loops, you can return them for a full refund, no questions asked.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the US and Europe. International shipping times vary by location, usually between 10-15 business days.
Are Loop earplugs reusable and easy to clean?
Yes, all Loop earplugs are designed for long-term use. You can easily clean them by wiping them with a damp cloth or using a mild soap solution on the silicone tips.
Do you offer a warranty on your products?
All Loop products come with a 2-year limited warranty covering any manufacturing defects to ensure you have the best possible experience.